Can we avoid sharing our unpublished figures when we need support?

Last reviewed: 12/8-2024.

If you need support or want to update the mapping of the accounts, our support team may ask for your Excel template. 

However, we understand that you may have unpublished figures that you don't want to share outside your team. 

Don't worry! You can simply change those figures to 0 (zero), and we will still be able to assist you with update mapping requests and troubleshoot any errors. 

Your unpublished figures will remain confidential.