General Questions

• Where can I sign up for the ParsePort newsletter?
• Do you support single sign on?
• In what language should we prepare our mark-ups?
• Who submits the ESEF report to the OAM?
• I converted our files to ESEF, can my colleague now download the zip package?
• What does the ParsePort tools cost?
• What should we upload to our website?
• What Is the Hashcode?
• What is covered in the free support?
• Can we set up user credentials for external email accounts?
• Can we set up credentials for a shared email address such as office@yourcompany.com?
• How is our uploaded data stored?
• Can users edit/change the data that is being converted?
• Can you help us with reporting in taxonomies other than the ESEF taxonomy?
• What is an extension?
• Can we avoid sharing our unpublished figures when we need support?
• When is the filing deadline for ESEF reporting?
• How much can we do with our PDF design?
• I forgot my password. How can I get a new one?
• How can we get more user credentials?
• ESEF and File Sizes
• When do we have to tag footnotes?
• How many languages can we create our iXBRL files in?
• Can we change the name of one of the extensions in our report?
• What are blocking and non-blocking errors?
• Our auditor can't open the XSD file in the taxonomy folder, what is it, and should they be able to open it?
• When I log into the converter, I cannot download our report I can only upload, what should I do?
• I haven't received the email to set up my login credentials, can I get a new one?
• I started the conversion and left my computer, when I came back the conversion was done, but I cannot download the report?
• What is a hypercube?