Tutorials
- How to Convert Your Report to iXBRL
- How to Change the Name of Your iXBRL File
- How to Update Your Excel Template for 2020 ESEF Reporting
- How to Validate Your iXBRL Files
- How to Generate an Error Report
Onboarding
- How does the onboarding process look?
- How long does implementation take?
- Which files do we need to deliver to you?
- Can we utilize mapping performed by a third party?
- Do we need to download or install the inspection and conversion tools?
General Questions
- When is the filing deadline for ESEF reporting?
- How is our report mapped?
- I forgot my password how can I get a new one?
- How much can we do with our PDF design?
- Can we avoid sharing our unpublished figures when we need support?
Converter
- Can I convert my PDF without using my Excel template?
- Can I convert my Excel template without my PDF report?
- How can we reduce the the size of the final file?
- When I press download report, I get a zip-file instead of an iXBRL file, but how can I download the iXBRL file?
Tagger
- Can we alter the mapping?
- Can we work directly in the template you delivered?
- How do I add rows in my financial components?
- Why are some cells in my Excel template highlighted green while others are highlighted with orange?
Inspector
- What should we send to our auditor for review?
- Is there a difference between "Errors", "Inconsistencies" and "Warnings"?
- Are we allowed to share access to the ParsePort XBRL Inspector with our auditors?
- Why doesn’t the HTML file of my report in the zip package show the viewer pane?
- Some posts are highlighted in orange when I open my iXBRL file in the ParsePort XBRL Inspector, what does this mean?
Taxonomy
- The ESEF Taxonomy has been updated, what should we do?
- I get the error message “Reported value is below 0”, what should I do?
- Why do I get calculation errors on “Comprehensive income” or “Other comprehensive income”?
- I am getting the error message “… was not recognized” how can I fix this?
- We are getting a lot of rounding errors; how do we fix them?
Troubleshooting
- I haven't received the email to set up my login credentials, can I get a new one?
- I get the message “conversion failed with X errors” after I have converted the documents, what should I do?
- We accidentally deleted one of the simplified tags in our Excel template, what should we do?
- I accidentally deleted a sum formula in one of the highlighted cells, what should I do?
- I started the conversion and left my computer, when I came back the conversion was done, but I cannot download the report?